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Track my order

Once your order has been dispatched, you will receive an email notification providing you with your tracking number.

To track your parcel, please use your tracking number via the Australia Post website here.

If you experience difficulties tracking your parcel, please contact The Carlton Shop or Australia Post.

The Carlton Shop - 03 9389 6288 / thecarltonshop@carltonfc.com.au
Australia Post Help - 13 13 18

UNCLAIMED OR RETURNED PARCEL

If your order is unclaimed or return to sender, the customer will incur a cost to have the order reposted. 
All orders are sent to the address listed on the order and can not be changed without contacting The Carlton Shop directly on 03 9389 6288.