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Customer Service

In order to make your shopping experience with us as easy as possible, we have put together a comprehensive help section and FAQs. Click on a topic below to quickly find the answers to your questions.

 

THE CARLTON SHOP INFO ORDER & SHIPPING RETURNS & EXCHANGES MEMBERSHIP
Trading Hours
How long will my order take to arrive? Returns & Exchanges Member Discount
How to create a shop account Can I change my order? How to return or exchange  Member Choice Relaunched
Forgot my password Shipping Costs    
FAQ'S Track my order    
Contact Us      

 

If you would like to contact us directly please call The Carlton Shop on 03 9389 6288 or email us at thecarltonshop@carltonfc.com.au.