Order Arrival

Please note: Due to current circumstances, delivery times have been delayed. 


The Carlton Shop Online ships orders via Australia Post. We aim to provide a fast dispatch service. Once received, all orders with be fulfilled and dispatched within 72 hours.
Please add any special delivery instructions when making an order. E.g. “Leave parcel at the front door” if required.
Most deliveries will be within business hours (9am-5pm). Please choose a delivery address in which you will be located. For example: Work address.



Below is a guide of delivery times and cost for online orders. This includes a combination of processing/handling and shipping times.



Delivery Time



Domestic Post

Up to 5 Business Days



Express Post

Up to 2 Business days



Registered International

Up to 10 Business days


Please note: Postage costs guide are for standard parcels. Postage costs will increase when ordering multiple items and increased in package weight. Postage cost will automatically be calculated during checkout.Delivery times are listed as guide only, delivery times vary depending on location and other contributing factors. 


International Delivery  

For all international orders, you may be required to fill out and complete a customs form. Generally, additional costs such as duties, import taxes and customs clearance fees will be incurred and this will be the responsibilty of the customer. These charges are dependent on the regulations of the country of destination. Customs is a govenment acgency respoinsible for regulating shipments entering a country. 

All shipments to and from a country must clear customs first. For more information on customs charges please click here 


For more information, please contact The Carlton Shop on 03 9389 6288 or email